As an admission representative, you will report directly to the associate director of on-campus recruitment and operations to identify and recruit top-quality students across all university locations and market segments. Responsibilities include building a network of teachers, counselors, students, parents, and alumni through prospect outreach and LiveAgent coverage, as well as assisting with on-campus initiatives such as daily tours, prospective student meetings and presentations, and portfolio counseling to encourage applications and enrollment. Among other duties, you will proactively communicate with prospective students, providing information about university visits and educational interests, and answering all questions to ensure the highest proportion of right-fit students. To maximize outreach efforts, you will use the university’s web chat tool, LivePerson account, and website.

In this role, you will actively participate in admission training sessions and stay updated on university policies, events, accolades, and programs by regularly monitoring SCAD resources. Other responsibilities include building partnerships with admission advisers to engage them in recruitment activities and consistently providing feedback to leadership. Additionally, you will assist with university events such as SCAD Days, pre-college programs, and other initiatives. You may also travel to school-specific events, information sessions, and other recruitment activities. Other duties may be assigned at any time to prepare talented students for professional careers, emphasizing learning through individual attention in a positively oriented university environment.

The ideal candidate will have outstanding communication and advanced customer service skills. The candidate must be willing to travel and work evenings or weekends as needed.

Minimum Qualifications: 

• Bachelor’s degree

Preferred Qualifications:

• SCAD experience

Certificates, licenses, and registrations:

• Valid driver’s license 

Travel required:

• Less than 10%

Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings. 

ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.