As an enrollment programs manager, you will collaborate closely with admission events leadership to develop and implement pre-college program marketing that effectively targets the desired audience, raises program awareness, and leads to quality enrollments. You will collaborate on print and online materials to ensure that initiatives are presented most effectively. You will assist in the creation of marketing materials and maps, distribute them, and ensure program information on the university website is current and accurate. You will also promptly share program policies, procedures, and mission details with the staff. Additionally, you will act as communications liaison, demonstrating excellent customer service through phone, email, and social media.
In this position, you will oversee the program application process to ensure that guidelines are met, enrollment goals are achieved, and all communications are accurately tracked in the software. You will prepare reports, analyses, and statistical summaries on the programs and all related activities, including but not limited to enrollment, facility utilization, student demographics, student and staff evaluations, and class evaluations. You will also identify program needs, such as classroom spaces, physical resources, transportation, and supplies. You will negotiate contracts with vendors within the budget to secure these program needs. Additionally, you will conduct annual studies on these needs and activities, assessing new and revised operational goals, policies, and procedures.
In this role, you will coordinate with various internal teams, including admission, the office of the registrar, financial services, and more. You will assist in hiring and training pre-college program and student ambassador program instructors, assistants, and interns. Additionally, you will help implement, train, and execute the Hometown Hero program, tracking all necessary reports. You will also support student leadership by attending Student Involvement Committee meetings, assisting with planning the LEAD Conference, and overseeing interviews.
As a programs manager, you will host pre-tour presentations, facilitate daily tours, meet prospective students, and offer portfolio counseling. Occasionally, you will participate in evening and weekend events or travel to other SCAD locations for school-specific events, information sessions, and recruitment initiatives. At events, you will interact with guests, hosts, and staff to ensure consistency in all efforts. You will also strive to build lasting professional and institutional relationships with faculty, staff, and administrators in high school and extracurricular art programs.
The successful candidate will demonstrate exceptional communication and customer service skills. The candidate will also have extensive university knowledge. They can travel to all SCAD locations as needed and occasionally work evenings and/or weekends.
Minimum Qualifications:
- Bachelor’s degree
- Project management experience
Preferred Qualifications:
- At least one year of related professional experience
Certificates, licenses, and registrations:
- Valid driver’s license
- Valid passport
Travel required:
Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.
ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.