As a benefits specialist II, you will process all benefit enrollments and deductions in the human resources information system to provide vendors with accurate eligibility information. You will assist employees with claim issues and plan changes, processing status updates that may impact them. Responsibilities include the management of all leave-of-absence requests and disability paperwork, such as medical, personal, disability, and FMLA. Likewise, you will interpret FMLA and ADA and work with employee performance and success managers on accommodations. Among other duties, you will handle benefit inquiries and complaints to ensure a quick, equitable, and courteous resolution.

In this role, you will facilitate the proper and complete use of benefits for all employees through regular contact in person, over the phone, or through the mail, with hospitals, physicians, insurance companies, employees, and beneficiaries. Additionally, you will respond to retirement plan inquiries from managers and employees as they pertain to enrollment, changes, and contribution amounts. You will also help to manage the annual maximum contribution limit. Among other duties, you will assure compliance with the Affordable Care Act, set up the system to and produce Form 1095C’s for all eligible employees, and conduct audits to ensure all eligible employees are included in reporting and that information is accurate.  Other responsibilities include assistance with 1094C reporting, open enrollment system testing and set up, and health plan billing.

Minimum qualifications:      

• Bachelor's degree
• At least three years of related experience, training, or the equivalent

Travel required:  

• Less than 10%   

Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.    

ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.