As a benefits and risk manager, you will support new-hire orientations, oversee enrollment processes, and update all related materials. You will assist employees with claim issues, plan changes, and status updates. Your responsibilities will include the management of the Employee Assistance Program, wellness program, and the Healthy by Design inbox. Additionally, you will support the wellness nutritionist with all projects, challenges, and initiatives. Other duties involve efficiently handling benefit inquiries and complaints, ensuring compliance with the Affordable Care Act, and managing ancillary health plans. You will also work with department leaders to interpret the implications of FMLA and ADA related to absences and disabilities and collaborate with employee performance and success managers on accommodations.

In this role, you will work with the director of communications to identify opportunities for the department to gain external recognition and awards that support recruitment efforts. Your responsibilities will include audit completions to ensure all eligible employees are included in reporting and that the information is accurate, 1094-C report assistance, and end-of-employment support through COBRA administration. You will communicate HR plan policies, help resolve eligibility issues and claims for stakeholders, and support annual enrollment projects while managing all operational tasks (e.g., system testing, vendor partnerships, communication reviews, payroll validation, and interfaces). Additionally, you will help with Form 5500 preparation, support the ADA interactive dialogue between employees and the senior director, and monitor the risk management inbox.

In this role, you will collaborate with brokers and carriers to ensure the workers' compensation program runs smoothly, considering program deductibles to prevent losses. You will oversee SOII Bureau of Labor Statistics reporting, provide COI letters for various departments, and manage waiver form review processes for international students. Responsibilities include tracking bonds and outreach to stakeholders, managing BTA policy claims with the carrier, and overseeing motor vehicle report workflows and the authorized driver’s list. Additionally, you will support the senior director by distributing insurance cards for auto fleets, handle all program payments for processing, and offer customer support to all stakeholders.

The ideal candidate is comfortable giving presentations to all levels of the organization and can tailor messages for different audiences. They can manage projects, roll out new benefits and programs, and quickly adapt to new software and technologies to improve processes and communication. They also possess strong verbal and written communication skills.

Minimum qualifications:  

• Master's degree in human resources, business, or a related discipline
• At least five years of related experience and/or training; or equivalent combination of education and experience
• Knowledge of legislation and regulations that affect benefits plans, including ERISA, Section 125, ACA, HIPAA, COBRA, FMLA, ADA, and federal and state statutes and filing requirements

Travel required:

• Less than 10%

Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings. 

ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.