As a graduation auditor, you will guide students on remaining courses, grade point averages, academic policies, and more through a thorough understanding of the SCAD curriculum. You will complete audits in the SCAD Degree Planner (Degree Works), Ellucian Banner, and student workflow for graduation applications. You will periodically compare mismatched student data, make corrections to student records, and ensure that all end-of-term graduation functions are completed swiftly and accurately. You will verify the completion of degree requirements for eligible students each quarter by archiving final audits to their records and awarding degrees in Ellucian Banner. Additionally, you will manage student workflow by notifying students of their degree award or denial, including details on outstanding requirements, and preparing records for diploma printing and mailing.

In this role, you will update records based on requests from Ellucian Banner and SCAD Degree Planner. You will analyze, process, and make record adjustments (i.e., course exemptions, major changes, minor additions, location changes, etc.) in applicable applications. You will evaluate and process course substitution requests by working with students and faculty to ensure the courses meet program requirements, and communicate all course requirements and possibilities to students, success advisers, leadership, and faculty. You will also analyze and provide quarterly trend reports on major changes, course substitutions, and graduation audits. Furthermore, you will complete data cleanup projects, test for system upgrades, and maintain updated documentation.

In the position, you will identify and solve complex problems in collaboration with the office of the registrar's leadership. You will determine if a course adjustment can be made, advise on the effects of the adjustment on the student record, and provide an alternative solution. You will manually reprioritize Degree Works course placement rules to optimize academic policies on a case-by-case basis. You will also inform leadership of issues with student workflows and applications. Additionally, you will assist with office functions (i.e., orientation, drop-add, etc.), maintain a positive, student-centered professional environment by applying SCAD values, and clearly articulate university policies and procedures.

As an auditor, you will determine and notify students of their eligibility to participate in commencement ceremonies. You will be the primary contact for students with questions, organize the Graduation Expo with internal and external partners, and prepare presentations for graduating student meetings. You will also ensure that the MySCAD graduation channel is accurately updated and available for student use and submit weekly updates to external vendors regarding student name display and pronunciation during commencement. In addition, you will prepare names for the program, proof them for all locations, submit information for ticket distribution, and analyze past ceremony feedback to implement improvements.

The successful candidate will be organized and demonstrate problem-solving, communication, and customer service skills. They will also be detail-oriented and have experience working as part of a team in high-volume situations. 

Minimum Qualifications:     

• Bachelor’s degree
• At least two years of research and administrative experience

Preferred Qualifications:      

• Related work experience
• Microsoft suite experience

Certificates, licenses, and registrations:  

• Valid driver’s license

Travel Required:  

•   10–20%

Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.    

ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.