Student Support Manager

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Student Support Manager

  • 501806
  • Savannah, Georgia, United States
  • Student Services Administration
  • Student Services
  • Full-time
  • Staff
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As a student support manager, you will organize and schedule meetings and follow-ups for students with the dean of students and the executive director of student wellbeing. You will keep accurate records of student cases and ensure confidentiality in all communications and files. Among other duties, you will monitor students receiving support to adjust care plans as needed and ensure positive outcomes. Responsibilities include the supervision of student employees, email reviews and responses, and the coordination of student support initiatives with leadership and university partners.

In this role, you will conduct research for the dean of students and executive director of student wellbeing in preparation for meetings. You will process purchase requisitions and secure approvals for the dean of students' office. Additionally, you will assist with planning departmental meetings, including agenda preparation, space reservations and setup, and A/V coordination. You will also take meeting notes and handle catering.

The ideal candidate has strong written and verbal communication skills. They also demonstrate a high level of attention to detail and organizational abilities.

Minimum qualifications:      

  • Bachelor's degree or at least one year of related experience and training or the equivalent combination of education and experience

Travel required:  

  • Less than 10% 

Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.       

ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.  

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Commitment to inclusion

SCAD is committed to fostering a community of respect that is welcoming to all. The innovative spirit at SCAD enriches inclusion by empowering everyone to comfortably be one's authentic self. We are solutions-driven, collaboratively identifying and solving challenges to sustain a positively oriented environment. We understand when all perspectives are elevated, the university community is strengthened.

Equal employment opportunity disclosure

SCAD provides equal employment opportunities to all employees and applicants, without regard to sex (including gender identity, sexual orientation and pregnancy), race, color, national origin, age, marital or parental status, disability, genetic information, religion, veteran status, or status in any group protected by applicable laws.

Prohibition against sexual misconduct

SCAD prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at scad.edu/sexualmisconduct.

Clery Act security report

SCAD is committed to assisting all members of the SCAD community in providing for their own safety and security. Information regarding campus security, personal safety and fire safety, including topics such as crime prevention, crime reporting policies and crime statistics for the most recent three year period, and disciplinary procedures is available on the SCAD safety and security website at scad.edu/safety.

Questions? 
For staff employment, contact scadhr@scad.edu.
For faculty employment, contact scadfaculty@scad.edu.

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