Student Success Coordinator

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Student Success Coordinator

  • 501255
  • Atlanta, Georgia, United States
  • Student Services Administration
  • Student Services
  • Full-time
  • Staff

As a student success coordinator, you will assist the office of the dean of students in managing daily situations involving students, families, and staff. You will work with the dean to gather information from students to oversee alternative attendance processes and student requests in the database. You will provide support at orientation, recruitment events, and university-sponsored festivals, collaborating with student involvement for the annual COAR awards ceremony. You will assist with agendas, room arrangements and setups, and other meeting-related needs. Additionally, you will manage first-year housing exemption requests, maintain a log of potential missing student reports, and oversee the Atlanta locker system. Moreover, you will supervise a team of student success assistants in the student success department, which includes hiring and training, approving timesheets, and creating schedules.

In this position, you will manage the dean of students’ calendar, conduct research, and provide background information to prepare for meetings. You will oversee the dean of students’ email account, coordinate the logistical needs for student successes, and submit work orders. You will ensure that the office kitchen and break room inventories are stocked and manage the on-call manager schedule, distributing it regularly. Additionally, you will process purchase requests and approvals, submit e-commerce requests, and complete Concur expense reports.

The successful candidate should have a background in working with diverse populations, a demonstrated understanding of customer service, and knowledge of information management systems and web-based technology. They should be able to maintain a student-centered focus and pay close attention to their presentation through dress and conduct. Strong communication, presentation, organization, and project management skills are necessary to thrive in this role.

Minimum Qualifications:  

  • Bachelor's degree with a strong work history in a relevant field
  • At least two years’ experience in student activities within a university setting
  • Experience using housing and judicial databases such as Banner for maintenance of budgets

Travel required:

  • Less than 10%

Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings. 

ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications. 

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Commitment to inclusion

SCAD is committed to fostering a community of respect that is welcoming to all. The innovative spirit at SCAD enriches inclusion by empowering everyone to comfortably be one's authentic self. We are solutions-driven, collaboratively identifying and solving challenges to sustain a positively oriented environment. We understand when all perspectives are elevated, the university community is strengthened.

Equal employment opportunity disclosure

SCAD provides equal employment opportunities to all employees and applicants, without regard to sex (including gender identity, sexual orientation and pregnancy), race, color, national origin, age, marital or parental status, disability, genetic information, religion, veteran status, or status in any group protected by applicable laws.

Prohibition against sexual misconduct

SCAD prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at scad.edu/sexualmisconduct.

Clery Act security report

SCAD is committed to assisting all members of the SCAD community in providing for their own safety and security. Information regarding campus security, personal safety and fire safety, including topics such as crime prevention, crime reporting policies and crime statistics for the most recent three year period, and disciplinary procedures is available on the SCAD safety and security website at scad.edu/safety.

Questions? 
For staff employment, contact scadhr@scad.edu.
For faculty employment, contact scadfaculty@scad.edu.

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