Auxiliary Technology Specialist II

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Auxiliary Technology Specialist II

  • 499596
  • Atlanta, Georgia, United States
  • Auxiliary Technologies
  • Information Technology
  • Full-time
  • Staff
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As the customer service representative, you will post charges and payments for Banner and Touchnet in a timely manner and process cardholder accounts and meal plan management in Atrium. You will be expected to produce ID cards, participate in student orientation, process parking decal requests in TiceTrak, and process reports for activity readers for campus events. Additionally, you will be responsible for maintaining department email and telephone support.

 Minimum Qualifications:  

  • High school diploma
  • Minimum of three years in customer service
  • Exceptional communication skills and Microsoft Office Suite literacy

 Certificates, licenses, and registrations:

  • Valid driver’s license

Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other work days and/or hours, including weekends and evenings. 

ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications. 

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Commitment to diversity, equity, and inclusion

SCAD is committed to fostering a community of respect that is welcoming to all. The innovative spirit at SCAD enriches diversity, equity, and inclusion by empowering everyone to comfortably be one's authentic self. We are solutions-driven, collaboratively identifying and solving challenges to sustain a positively oriented environment. We understand when all perspectives are elevated, the university community is strengthened.

Equal employment opportunity disclosure

SCAD provides equal employment opportunities to all employees and applicants, without regard to sex (including gender identity, sexual orientation and pregnancy), race, color, national origin, age, marital or parental status, disability, genetic information, religion, veteran status, or status in any group protected by applicable laws.

Prohibition against sexual misconduct

SCAD prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at scad.edu/sexualmisconduct.

Clery Act security report

SCAD is committed to assisting all members of the SCAD community in providing for their own safety and security. Information regarding campus security, personal safety and fire safety, including topics such as crime prevention, crime reporting policies and crime statistics for the most recent three year period, and disciplinary procedures is available on the SCAD safety and security website at scad.edu/safety.

Questions? 
For staff employment, contact scadhr@scad.edu.
For faculty employment, contact scadfaculty@scad.edu.

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